Charming Charlie Reviews

Just received a gold and rhinestone bracelet that I ordered. It is beautiful, just as gorgeous if even more so than pictured on their web site. Will wear a lot. Love it.

Absolutely the worst quality. NOT CLOSE to what items shown. Damaged jewelry. All went back. Took weeks to ship while the merchandise sat in port from China. 2 clothing items were a joke. Not same color or style as what the pictures showed. One paper thin. I was appalled by what they ship. Cheap and not even close to what I should have received in color OR style. I have purchased in the store and knew what I was getting. Online items... what they sent was SHAMEFUL.

One of the worst customer services! They give unhelpful and unreliable information. service is very slow, shipping takes forever to reach, need to get a response after multiple calls. very rude and untrained customer service associates. CC had offered 15% discount after email and phone sign up, but the code did not work. even after multiple email complaints, this was not resolved. Please do not waste your money and buy from CC. And save your time and the headache.

My daughter purchased a purse for me for my birthday. She is a teacher and was overwhelmed with in school, on line and many other problems involved with her job due to Covid. The brown box was delivered to her and she didn't have time to open it; so she just wrapped the brown box and gave it to me. She knows I use large purses which I have purchased from Charming Charlie in the past. To our surprise, the purse was little. I sent a letter to Charming Charlie enclosing a picture of my regular size purse compared to the little purse which cannot hold all my objects and asked if I could exchange it even though it was past the 30 day return policy because of Covid and my daughter not opening the box. Charming Charlie did not have the courtesy to even ANSWER MY LETTER. Evidently they don't care about their customers; only ABOUT SELLING MERCHANDISE.
Disappointed in Charming Charlie.
Thank you.

I will never order anything from CharmingCharlie.com again. They show phony photos of items, and then send you total JUNK, NOT as pictured. They are FRAUDSTERS for sure, and then will charge you to RETURN the JUNK. I was immediately REFUNDED by my credit card company, but it came out of their own funds, rather than a chargeback to CharmingCharlie.com. I believe they probably had numerous complaints regarding that stinking outfit. Their stores were ok., but do NOT risk losing $$$ to their internet sales scam.

I placed an order for multiple items. I liked all but two of the items. When I tried to write honest reviews on their website, I noticed my 1 and 2 star reviews never posted but surprisingly my 5 star review did. Now I can never trust this website since I feel they are being manipulative.

Order some stuff on line. Took a long time to get to me and when it did, the dresses did not fit. I contacted them about returns and refunds. I sent back at my own expense per their instructions. It is now a month later and I have not received a reply on the return. I have called them twice. Will never order something else that needs to be sure of fit.